Apple IT Certification Exam Prep

Apple Certification (SUP-2024 & DEP-2024) Exam Preparation for iOS 17 and macOS 14 Sonoma.

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187

187 Students

Last update: 2024-10-24

English

Author: Drew Smith

What you’ll learn

Students will be fully prepared to take and pass the Apple Device Support exam, earning the Apple Certified Professional certification badge.

Students will be fully prepared to take and pass the Apple Management and Deployment exam, earning the Apple Certified IT Professional badge.

Students will obtain a solid foundation in supporting Apple devices, from basic setup to advanced troubleshooting techniques.

Students will not only learn about Apple products but also how to optimize their IT infrastructure to work best with Apple devices including network optimization, security, and authentication.

Students will gain valuable knowledge about the various enrollment and management capabilities when deploying Apple endpoints.

Students will develop the ability to quickly and efficiently resolve the most common technical issues with Apple devices such as iPhone, iPad, and Mac.

Requirements

Beginner or intermediate level of experience using iOS and macOS operating systems.

Access to an Apple Macintosh computer that can run macOS Sonoma (14) or higher.

Access to an Apple iOS Device such as an iPad or iPhone that can run iOS/iPadOS 17 or higher.

Students should have fundamental IT knowledge in areas such as operating systems, storage, and computer networking.

Internet Access & Apple ID with App Store access.

Description

Aligned with both the Apple Certified Support Professional and Apple Certified IT Professional certification requirements, this course covers all the essential knowledge and skills needed to pass the Apple Device Support and Apple Deployment and Management exams. Through a blend of theoretical knowledge and practical exercises, students will gain proficiency in Apple's ecosystem, including macOS, iOS, iPadOS, and more. Upon completion of this course, participants will be well-prepared to take both Apple IT Certification exams, earning the Apple Certified Suppport Professional (ACSP) and Apple Certified IT Professional (ACITP) certifications, marking them as experts in supporting, deploying and managing Apple devices in any professional setting.

This course begins by providing a deep dive into the essential skills required for an entry-level job in Apple product support. Through a series of interactive lectures, examples of practical application, and quizzes and exam prep you'll become proficient in troubleshooting, customer support, system configuration, and network management specific to Apple's ecosystem. As the course continues, students will explore various deployment models for Apple devices such as Automated Device Enrollment and how to choose the best Mobile Device Management solution for your organization. Topics include learning how to configure network settings for Apple devices, troubleshoot common network issues, and optimize your enterprise network for Apple device support. Finally, students will receive targeted preparation tips, strategies, and practice exam questions to help them tackle the Apple certification exams confidently.

No prior experience with Apple products is necessary, making this course accessible to beginners. However, a basic understanding of computer systems and a passion for technology will be beneficial. Enroll today and take the first step towards getting certified in Apple system administration and support!